Returns & Exchanges

At Playroom Avenue, we want you to love every item you purchase; if you are not completely satisfied, we offer a 30-day return window for most items in their original packaging. We strive to make the return process as seamless as possible to ensure your shopping experience remains joyful and stress-free.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Prepare the Package

  Securely pack your items in their original packaging, ensuring all tags and parts are included to qualify for a full refund.

• 3.
  Ship It Back

  Print the prepaid shipping label provided through our portal and drop the package off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned items, we will issue a refund to your original payment method within 5 to 7 business days.